Returns & Exchanges
At Orbit DVD, we want you to be completely satisfied with your media collection. If your purchase doesn't meet your expectations, you can return unopened items within 30 days for a full refund or exchange.
Verify Eligibility
Ensure your items are in their original, factory-sealed shrink wrap and were purchased within the last 30 days.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Carefully pack your items in a sturdy box with plenty of padding to prevent damage to the slipcovers or cases during transit.
Ship and Track
Affix your return label and drop the package off at your local carrier, ensuring you keep the tracking number for your records.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing